Editing a Shift

Learn how to edit a shift, through a Task page and through the Scheduler

Essentials

Shifts

Option 1 - Go to Task List

There are two ways you can edit a shift, either through the Task List, or through the scheduler. For the first example, we will use the Task List

Select a Task

Select the Task with a Shift you wish to edit in the Task List. You can use the search or the table filters to help refine the tasks on screen

Select a Shift

On the Task page of your selected task, click the shift you wish to edit

Click the 'Edit' button

You will now be on the Shift Details page. Click the 'Edit' button in the top right to make changes to this shift.

Shift Date, Time & Crew

You will now have a few options. If you wish to keep the crew, date and time of the shift the same, click the 'Keep Times' button at the top of the page - this will allow you to change other shift details without changing the crew, time or date. Alternatively, use the date picker to select a new shift date, and then select which crew and time you'd like to schedule this shift for.

Change other Shift Details and Save

After selecting the time and crew, you can then change other shift details. You will be presented a number of dropdown menus including Infrastructure Assets, Customer Notifications, Chargeable hours and Additional information. Make any changes to the shift, then click the 'Save' button in the bottom right

Return to Task Page

After clicking 'Save' you will then be returned to the the Task Page

Option 2 - Go to Scheduler

Alternatively, you can edit shift information using the scheduler. To start, click 'Scheduler' in the left sidebar

Click a Shift

While still in 'View' mode (this can be seen in the top right, and by default you will be in 'View' mode, not 'Reschedule' mode), click on the Shift you wish to edit.